Welcome to our online store. Please phone, fax or email us with any questions whatsoever. Established 1986 Krolman Corporation, 65 Elm St., Boston, MA 02129 USA tel: 800-388-3639 or (617) 242-0635 UK tel: +44 0141 416 2274 fax: 800-388-5558 email: help@krolman.com online: krolman.com help@krolman.com please scroll down --> KROLMAN'S 100% GUARANTEE You should be satisfied with any product you order from Krolman. Otherwise, return it within 30 days and in original packaging for a refund, replacement or credit to your account. WARRANTY Krolman instruments are manufactured to the American Society of Testing and Materials F899-95 specifications and carry a lifetime warranty against defects in workmanship. In the event of a manufacturing flaw, Krolman's liability shall be limited to the replacement of the instrument. Krolman shall not be held liable to a customer for any special or consequential or indirect damage arising from the sale of, or use of, its products. KROLMAN MAKES ORDERING EASY TOLL-FREE TELEPHONE SERVICE 9:00am-5:00pm eastern time, Monday-Friday. USA and Canada customers, please call 1-800-388-3639 or USA (617) 242-0635. ORDER BY FAX, EMAIL, PHONE, OR ONLINE We accept fax, email or online orders 24 hrs a day. Just dial 800-388-5558 to fax. Email to: help@krolman.com. Shop online at www.krolman.com. FEDERAL EXPRESS INTERNATIONAL FedEx is the default shipping option. For customers within the US 48-states, Ground shipments are $10 for any size order plus a $10 Handling Fee*. If you would prefer faster shipping, or for customers outside the 48-states, please contact us for a shipping quote. *$50 Handling Fee for international orders. For Hazardous Goods, please note that there is an additional $50 Hazardous Surcharge in addition to the hazardous freight charge. Please contact us for a shipping quote. ...AND PAYING IS EASY TOO Standard credit terms for eye bank, tissue bank and organ procurement organization customers are Net 30 Days -- so you don't pay until you have received your order and are fully satisfied. International payments can be accepted by check, bank draft, credit card or wire transfer. Copyright 2009 Krolman Corporation. All rights reserved.